<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">I’ve not experienced Verizon’s pulling back since I switched from Verizon to T-Mobile over two years ago and found </font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">the service to have been better with T-Mobile at the time. I’ve also been pleased with T-Mobile’s network improvements</font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">to their service as they’ve migrated to frequencies like 700 Mhz and their better throughput. In many areas I’m now getting </font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">40 megs download, close to 10 megs upload. I’ll be driving through rural New Mexico next week, will do a few speed tests</font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">along the way. While parked of course…...</font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class=""><br class=""></font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">Verizon has been losing significant market share to T-Mobile </font><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class="">over this time period. Third party Open Signal now ranks T-Mobile as having the best coverage, & I think I saw something along these lines by Ookla as well. Don’t know if that’s true </span><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class="">or not. Not to be vanquished though, Verizon has launched their One-Talk service which is </span><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class="">providing business class VoIP service on their cellular network as well as on hard-wired circuits. They launched this late last year and it has </span><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">sold very well boosting Verizon’s share significantly in the UCaaS field of competitors. Verizon isn’t the only wireless provider to have the Broadsoft switch that delivers these features in their network. Other are sure to follow. Verizon may have decided on a ‘narrow & deep’ strategy to add more services and revenue to existing customers and in more densely populated areas by investing </font><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class="">in cloud capabilities, i.e. the servers to support these features, rather than more radio infrastructure, especially in rural areas. </span></div><div style="margin: 0px;" class=""><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><br class=""></span></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">Attached is a post from yesterday’s CGC Consulting’s ‘POTs and PANs’ blog where they talk about Verizon’s rural service that may be </font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">part of what you folks are seeing.</font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class=""><br class=""></font></div><div style="margin: 0px;" class=""><font face="-webkit-system-font, Helvetica Neue, Helvetica, sans-serif" class="">Steve</font></div><div style="margin: 0px;" class=""><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><b class=""><br class=""></b></span></div><div style="margin: 0px;" class=""><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><b class=""><br class=""></b></span></div><div style="margin: 0px;" class=""><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><b class="">From: </b></span><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class="">POTs and PANs <<a href="mailto:comment-reply@wordpress.com" class="">comment-reply@wordpress.com</a>><br class=""></span></div><div style="margin: 0px;" class=""><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><b class="">Subject: </b></span><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><b class="">[New post] When Customers Use Their Data</b><br class=""></span></div><div style="margin: 0px;" class=""><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><b class="">Date: </b></span><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class="">October 4, 2017 at 7:15:47 AM EDT<br class=""></span></div><div style="margin: 0px;" class=""><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><b class="">To: </b></span><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><a href="mailto:steve@cimelli.com" class="">steve@cimelli.com</a><br class=""></span></div><div style="margin: 0px;" class=""><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class=""><b class="">Reply-To: </b></span><span style="font-family: -webkit-system-font, 'Helvetica Neue', Helvetica, sans-serif;" class="">POTs and PANs <<a href="mailto:comment+_jqawywa9-7gkmjh4e4_qtt@comment.wordpress.com" class="">comment+_jqawywa9-7gkmjh4e4_qtt@comment.wordpress.com</a>><br class=""></span></div><br class=""><div class=""><table border="0" cellspacing="0" cellpadding="0" bgcolor="#DDDDDD" class="" style="font-family: ArialMT; font-size: 14px; width: 977px; background-color: rgb(221, 221, 221);"><tbody class=""><tr class=""><td class=""><table border="0" cellspacing="0" cellpadding="0" align="center" class="subscribe-body" style="width: 957px; padding: 10px;"><tbody class=""><tr class=""><td class=""><table width="100%" border="0" cellspacing="0" cellpadding="0" align="center" class="header-small-text" style="width: 957px; padding-bottom: 10px;"><tbody class=""><tr class=""><td align="center" class="" style="font-size: 10px; color: rgb(85, 85, 85) !important;">Respond to this post by replying above this line</td></tr></tbody></table><div class="" style="direction: ltr; max-width: 600px; margin: 0px auto; overflow: hidden;"><table border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff" class="subscribe-wrapper" style="width: 600px; background-color: rgb(255, 255, 255); max-width: 1024px; min-width: 320px; margin: 0px auto;"><tbody class=""><tr class=""><td class=""><table border="0" cellspacing="0" cellpadding="0" height="8" background="https://s0.wp.com/i/emails/stripes.gif" class="subscribe-header-wrap" style="width: 600px; background-image: url(https://s0.wp.com/i/emails/stripes.gif); background-color: rgb(67, 164, 208); height: 8px; background-repeat: repeat no-repeat;"><tbody class=""><tr class=""><td class=""></td></tr></tbody></table><table border="0" cellspacing="0" cellpadding="0" class="subscribe-header" style="width: 600px; color: rgb(0, 136, 204); font-size: 1.6em; background-color: rgb(239, 239, 239); border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(221, 221, 221); margin: 0px; padding: 0px;"><tbody class=""><tr class=""><td class=""><h2 class="subscribe-title" style="line-height: 1; font-weight: 400; color: rgb(70, 70, 70); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; padding: 0px; font-size: 16px !important; margin: 5px 20px !important;">New post on <strong class="">POTs and PANs</strong></h2></td><td class="" style="text-align: right;"><img border="0" class="head-avatar" alt="" style="margin: 5px 20px 5px 0px; vertical-align: middle;" apple-inline="yes" id="B5EA5519-0233-48B4-92D4-BFDC9390FA85" src="cid:59FF8735-344C-48EE-A514-5466830C61BC"></td></tr></tbody></table><table border="0" cellspacing="0" cellpadding="20" bgcolor="#ffffff" class="" style="width: 600px;"><tbody class=""><tr class=""><td class=""><table border="0" cellspacing="0" cellpadding="0" class="" style="width: 560px;"><tbody class=""><tr class=""><td valign="top" class="the-post"><table border="0" cellspacing="0" cellpadding="0" class="" style="width: 560px;"><tbody class=""><tr class=""><td class="" style="white-space: nowrap; vertical-align: top; width: 60px !important;"><a href="http://potsandpansbyccg.com/author/ccgcomm/" class="" style="color: rgb(37, 133, 178); display: block; margin-right: 10px;"><img border="0" alt="" class="avatar avatar-50" apple-inline="yes" id="69427945-62C3-4A70-A2A0-382C51F6657C" src="cid:58C8F9C8-28F9-4BCA-857E-7F56D01309BB"></a></td><td class=""><h2 class="post-title" style="color: rgb(85, 85, 85); margin: 0px; font-size: 20px;"><a href="http://potsandpansbyccg.com/2017/10/04/when-customers-use-their-data/" class="" style="color: rgb(37, 133, 178); text-decoration: none !important;">When Customers Use Their Data</a></h2><span class="" style="color: rgb(136, 136, 136);">by <a href="http://potsandpansbyccg.com/author/ccgcomm/" class="" style="color: rgb(136, 136, 136) !important;">CCGConsulting</a></span></td></tr></tbody></table><div class="post-content" style="direction: ltr; margin-top: 1em; max-width: 560px;"><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;"><a href="http://potsandpansbyccg.com/2014/02/18/cellular-is-not-the-rural-broadband-solution/cell-tower/#main" rel="attachment wp-att-1584" class="" style="color: rgb(37, 133, 178);"><img border="0" data-attachment-id="1584" data-permalink="http://potsandpansbyccg.com/2014/02/18/cellular-is-not-the-rural-broadband-solution/cell-tower/" data-orig-file="https://potsandpansbyccg.files.wordpress.com/2014/02/cell-tower.jpg" data-orig-size="2304,3072" data-comments-opened="1" data-image-meta="{"aperture":"5","credit":"","camera":"FinePix S5700 S700","caption":"","created_timestamp":"1179331063","copyright":"","focal_length":"29.3","iso":"64","shutter_speed":"0.0029411764705882","title":""}" data-image-title="Cell-Tower" data-image-description="" data-medium-file="https://potsandpansbyccg.files.wordpress.com/2014/02/cell-tower.jpg?w=225" data-large-file="https://potsandpansbyccg.files.wordpress.com/2014/02/cell-tower.jpg?w=676" class=" size-medium wp-image-1584" src="https://potsandpansbyccg.files.wordpress.com/2014/02/cell-tower.jpg?w=225" alt="" srcset="https://potsandpansbyccg.files.wordpress.com/2014/02/cell-tower.jpg?w=225&h=300 225w, https://potsandpansbyccg.files.wordpress.com/2014/02/cell-tower.jpg?w=450&h=600 450w, https://potsandpansbyccg.files.wordpress.com/2014/02/cell-tower.jpg?w=113&h=150 113w" sizes="(max-) 100vw, 225px" style="max-width: 100%; height: auto; margin-bottom: 12px; clear: both; float: right; margin-left: 1em; padding: 4px; border: 1px solid rgb(204, 204, 204);"></a>In a recent disturbing announcement ,Verizon Wireless will be disconnecting service to 8,500 rural customers this month for using too much data on their cellphones. The customers are scattered around 13 states and are a mix those with both unlimited and limited data plans.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">Verizon justifies this because these customers are using data where Verizon has no direct cell towers, meaning that these customers are roaming on cellular data networks owned by somebody else. Since Verizon pays for roaming the company say that these customers are costing them more in roaming charges than what the company collects in monthly subscription fees.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">Verizon may well have a good business case for discontinuing these particular data customers if they are losing money on each customer. But the act of disconnecting them opens up a lot of questions and ought to be a concern to cellular customers everywhere.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">This immediately raises the question of ‘carrier of last resort’. This is a basic principle of utility regulation that says that utilities, such as traditional incumbent telephone companies, must reasonably connect to everybody within their service territory. Obviously cellular customers don’t fall under this umbrella since the industry is competitive and none of the cellular companies have assigned territories.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">But the lines between cellular companies and telcos are blurring. As AT&T and Verizon take down rural copper they are offering customers a wireless alternative. But in doing so they are shifting these customers from being served by a regulated telco to a cellular company that doesn’t have any carrier of last resort obligations. And that means that once converted to cellular that Verizon or AT&T would be free to then cut these customers loose at any time and for any reason. That should scare anybody that loses their rural copper lines.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">Secondly, this raises the whole issue of Title II regulation. In 2015 the FCC declared that broadband is a regulated service, and that includes cellular data. This ruling brought cable companies and wireless companies under the jurisdiction of the FCC as common carriers. And that means that customers in this situation might have grounds for fighting back against what Verizon is doing. The FCC has the jurisdiction to regulate and to intervene in these kinds of situations if they regulate the ISPs as common carriers. But the current FCC is working hard to reverse that ruling and it’s doubtful they would tackle this case even if it was brought before them.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">Probably the most disturbing thing about this is that it’s scary for these folks being disconnected. Rural homes do not want to use cellular data as their only broadband connection because it’s some of the most expensive broadband in the world. But many rural homes have no choice since this is their only broadband alternative to do the things they need to do with broadband. While satellite data is available almost everywhere, the incredibly high latency on satellite data means that it can’t be used for things like maintaining a connection to a school server to do homework or to connect to a work server to work at home.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">One only has to look at rural cellular networks to understand the dilemma many of these 8,500 households might face. The usable distance for a data connection from a cellular tower is only a few miles at best, much like the circles around a DSL hub. It is not hard to imagine that many of these customers actually live within range of a Verizon tower but still roam on other networks.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">Cellular roaming is an interesting thing. Every time you pick up your cellphone to make a voice or data connection, your phone searches for the strongest signal available and grabs it. This means that the phones of rural customers that don’t live right next to a tower must choose between competing weaker signals. Customers in this situation might be connected to a non-Verizon tower without it being obvious to them. Most cellphones have a tiny symbol that warns when users are roaming, but since voice roaming stopped being an issue most of us ignore it. And it’s difficult or impossible on most phones to choose which tower to connect to. Many of these customers being disconnected might have always assumed they actually were using the Verizon network. But largely it’s not something that customers have much control over.</p><p class="" style="direction: ltr; font-size: 14px; line-height: 1.4em; color: rgb(68, 68, 68); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0px 0px 1em;">I just discussed yesterday how we are now in limbo when it comes to regulating the broadband practices of the big ISPs. This is a perfect example of that situation because it’s doubtful that the customers being disconnected have any regulatory recourse to what is happening to them. And that bodes poorly to rural broadband customers in general – just one more reason why being a rural broadband customer is scary.</p><div class="" style="direction: ltr; clear: both;"></div></div><div class="meta" style="direction: ltr; color: rgb(153, 153, 153); font-size: 0.9em; margin-top: 4px; line-height: 20.15999984741211px; padding: 15px 0px; border-top-width: 1px; border-top-style: solid; border-top-color: rgb(238, 238, 238); border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(238, 238, 238); overflow: hidden;"><strong class=""><a href="http://potsandpansbyccg.com/author/ccgcomm/" class="" style="color: rgb(37, 133, 178);">CCGConsulting</a></strong> | October 4, 2017 at 7:15 am | Tags: <a href="http://potsandpansbyccg.com/tag/carrier-of-last-resort/" class="" style="color: rgb(37, 133, 178);">carrier of last resort</a>, <a href="http://potsandpansbyccg.com/tag/cellular-roaming/" class="" style="color: rgb(37, 133, 178);">cellular roaming</a>, <a href="http://potsandpansbyccg.com/tag/fcc/" class="" style="color: rgb(37, 133, 178);">FCC</a>, <a href="http://potsandpansbyccg.com/tag/title-ii-regulation/" class="" style="color: rgb(37, 133, 178);">Title II Regulation</a>, <a href="http://potsandpansbyccg.com/tag/verizon-wireless/" class="" style="color: rgb(37, 133, 178);">Verizon Wireless</a> | Categories: <a href="http://potsandpansbyccg.com/category/regulation-what-is-it-good-for/" class="" style="color: rgb(37, 133, 178);">Regulation - What is it Good For?</a>, <a href="http://potsandpansbyccg.com/category/what-customers-want/" class="" style="color: rgb(37, 133, 178);">What Customers Want</a> | URL: <a href="http://wp.me/p3kUkt-1C3" class="" style="color: rgb(37, 133, 178);">http://wp.me/p3kUkt-1C3</a></div><p class="subscribe-action-links" style="direction: ltr; 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font-size: 12px; height: 18px; text-align: center; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><tbody class=""><tr class=""><td align="center" class=""><a class="subscribe-footer-link" href="https://wordpress.com/" style="text-decoration: none; font-size: 14px; color: rgb(85, 85, 85) !important;">Thanks for flying with <img border="0" alt="" class="" style="vertical-align: middle;" apple-inline="yes" id="4DD2B4B0-ED12-46D6-8A0B-70373827678E" src="cid:FA7B3310-31DD-45E0-8201-F55ACAB3A59E"> WordPress.com</a></td></tr></tbody></table><br class=""></td></tr></tbody></table><img alt="" border="0" class="" style="font-family: ArialMT;" apple-inline="yes" id="0EFD54BA-286A-4A0A-9EB2-2C0E9460D9FF" src="cid:8EB627B5-D6AD-47AC-9707-F2F2DCD2C3C0"></div></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><br class=""><div><div class="">On Oct 5, 2017, at 10:13 AM, Ripperger, Mike, PRC <<a href="mailto:Mike.Ripperger@state.nm.us" class="">Mike.Ripperger@state.nm.us</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">My personal experience with my Verizon service is it appears to be getting worse, and it is not uncommon for me to lose calls now. From what I hear from others, they are experiencing similar issues. There was an article in the Santa Fe New Mexican about it. However, some of the problems may be related to the settings on your phone or software updates. I have an old Note 3, will see if that is part of the problem:<a href="http://www.santafenewmexican.com/opinion/my_view/verizon-cellphone-service-revisited/article_f7480074-3901-56a8-859b-8511fb8df8e9.html" style="color: purple; text-decoration: underline;" class="">http://www.santafenewmexican.com/opinion/my_view/verizon-cellphone-service-revisited/article_f7480074-3901-56a8-859b-8511fb8df8e9.html</a>.<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Mike<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Michael Ripperger<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Telecom Bureau Chief<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Utility Division<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">New Mexico Public Regulation Commission<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Phone 1-505-827-6902<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Fax 1-505-827-4402<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div class=""><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(181, 196, 223); padding: 3pt 0in 0in;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><b class=""><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class="">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class=""><span class="Apple-converted-space"> </span>1st-mile-nm [<a href="mailto:1st-mile-nm-bounces@mailman.dcn.org" style="color: purple; text-decoration: underline;" class="">mailto:1st-mile-nm-bounces@mailman.dcn.org</a>]<span class="Apple-converted-space"> </span><b class="">On Behalf Of<span class="Apple-converted-space"> </span></b>Baca, Leo<br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Thursday, October 5, 2017 7:59 AM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>'Leonard Pascual'; Tom Johnson<br class=""><b class="">Cc:</b><span class="Apple-converted-space"> </span>Friam@redfish. com; 1st-Mile-NM<br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [1st-mile-nm] [SPAM?] Why Does Verizon Care About Telephone Poles? - The New York Times<o:p class=""></o:p></span></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Separate Verizon issue……is anyone experiencing an unusual amount of dropped calls with Verizon on I-25 between Santa Fe and Albuquerque? Also, unusually poor reception with Verizon going north of Santa Fe towards Espanola? All of this within the past month or so.<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Leo<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(181, 196, 223); padding: 3pt 0in 0in;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><b class=""><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class="">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class=""><span class="Apple-converted-space"> </span>1st-mile-nm [<a href="mailto:1st-mile-nm-bounces@mailman.dcn.org" style="color: purple; text-decoration: underline;" class="">mailto:1st-mile-nm-bounces@mailman.dcn.org</a>]<span class="Apple-converted-space"> </span><b class="">On Behalf Of<span class="Apple-converted-space"> </span></b>Leonard Pascual<br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Wednesday, October 04, 2017 7:54 PM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Tom Johnson<br class=""><b class="">Cc:</b><span class="Apple-converted-space"> </span>Friam@redfish. com; 1st-Mile-NM<br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [1st-mile-nm] [SPAM?] Why Does Verizon Care About Telephone Poles? - The New York Times<o:p class=""></o:p></span></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><o:p class=""> </o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">As anticipated. I appreciate you finding the article.<img border="0" width="1" height="1" id="_x0000_i1025" src="http://t.sidekickopen65.com/e1t/o/5/f18dQhb0S7ks8dDMPbW2n0x6l2B9gXrN7sKj6v4dZ14W7d-cvg1pNsMTN7dKPJ0d3_yKW5MKL4x1k1H6H0?si=4813418469130240&pi=23149fda-cd61-4fd9-a567-2a2e00fb3749&ti=undefined" class=""><o:p class=""></o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><o:p class=""> </o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">On Wed, Oct 4, 2017 at 5:25 PM, Tom Johnson <<a href="mailto:tom@jtjohnson.com" target="_blank" style="color: purple; text-decoration: underline;" class="">tom@jtjohnson.com</a>> wrote:<o:p class=""></o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><img border="0" id="_x0000_i1026" src="https://www.cloudhq.io/mail_track/mail/e504138269f4c341c99e5b8f56917ddd?uid=226430" class="">Why Does Verizon Care About Telephone Poles?<br class="">By SAM LICCARDOOCT. 3, 2017<br class=""><br class=""><a href="https://www.cloudhq.io/mail_track/link/e504138269f4c341c99e5b8f56917ddd?uid=226430&url=https%3A%2F%2Fwww.nytimes.com%2F2017%2F10%2F03%2Fopinion%2Fwireless-verizon-telephone-poles.html" target="_blank" style="color: purple; text-decoration: underline;" class="">https://www.nytimes.com/2017/10/03/opinion/wireless-verizon-telephone-poles.html</a><br class=""><br class="">TJ<br class="">Sent with<span class="Apple-converted-space"> </span><a href="https://www.cloudhq.net/install_mail_tracker?source=signature&referral=226430" target="_blank" style="color: purple; text-decoration: underline;" class="">Free Email Tracker by cloudHQ</a><o:p class=""></o:p></div></div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><br class="">_______________________________________________<br class="">1st-mile-nm mailing list<br class=""><a href="mailto:1st-mile-nm@mailman.dcn.org" style="color: purple; text-decoration: underline;" class="">1st-mile-nm@mailman.dcn.org</a><br class=""><a href="http://www2.dcn.org/mailman/listinfo/1st-mile-nm" target="_blank" style="color: purple; text-decoration: underline;" class="">http://www2.dcn.org/mailman/listinfo/1st-mile-nm</a><o:p class=""></o:p></p></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><br class=""><br clear="all" class=""><o:p class=""></o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><o:p class=""> </o:p></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">--<span class="Apple-converted-space"> </span><o:p class=""></o:p></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">Leonard Pascual<o:p class=""></o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">A Sound Look<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">502 Cerrillos Road<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">Santa Fe, NM 87501<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">505.983.5509 ext 201<span class="Apple-converted-space"> </span><b class="">Office</b><o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class=""><a href="mailto:lpascual@asoundlook.com" target="_blank" style="color: purple; text-decoration: underline;" class="">lpascual@asoundlook.com</a><o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">leonard.pascual<span class="Apple-converted-space"> </span><b class="">SKYPE</b><o:p class=""></o:p></div></div></div></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: center;" class="">This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.<o:p class=""></o:p></div></div><span style="font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">_______________________________________________</span><br style="font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">1st-mile-nm mailing list</span><br style="font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="mailto:1st-mile-nm@mailman.dcn.org" style="color: purple; text-decoration: underline; font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">1st-mile-nm@mailman.dcn.org</a><br style="font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="http://www2.dcn.org/mailman/listinfo/1st-mile-nm" style="color: purple; text-decoration: underline; font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">http://www2.dcn.org/mailman/listinfo/1st-mile-nm</a></div></div><br class=""></body></html>